FAQ
Answers to common academic, student life, and university process questions.
The grading deadline is defined in the course syllabus. If your grade is not posted within the stated period, contact your lecturer first. If unresolved, escalate to the study office at studies@ism.lt. For quality concerns about lecturers, address them to your programme director or submit feedback in the end-of-semester quality assessment survey.
Participating in the ISM SA Student Buddy Programme as a mentor earns you an additional 0.5 bonus points toward your Erasmus exchange competitive score. The programme is coordinated by the International Center - contact Greta Kiškienė for specific dates each semester. Selection for exchanges takes place in September (for spring) and February (for fall).
1. Purchase a printing voucher at the library desk. 2. Log in to my.ism.lt while connected to any ISM network. 3. Enter your voucher code to recharge your printing credit and generate a new PIN. 4. Select Jobs → Print file and upload your document. 5. Go to the nearest printer, enter your PIN, and press Print.
Military conscription is a valid reason for absence - you must submit official documentation to justify the absence within two weeks of the incident. Documents are accepted in Lithuanian or English; if issued in another language, a self-translation into English is required. Contact the study office at studies@ism.lt as soon as possible to arrange any necessary accommodations.
Yes. The LSP (Lithuanian Student Identity Card) proves student status and offers benefits such as a 50% discount on long-distance transport in Lithuania and an 80% discount on public transport. However, these discounts do not apply to part-time students. For international recognition, the ISIC card (available at the ISM Library for €13) is valid in over 130 countries and provides access to more than 150,000 discounts worldwide. Important: to enter the ISM building, you must have an LSP or ISIC with a microchip, synchronised at the 1st floor administrator.
Students are represented in the Senate (1 Bachelor's, 1 Master's, 1 PhD representative), Ethics Committee (2 representatives), Appeals Committee (1 representative), Dispute Committee (3 representatives), and AI Policy Committee (1 representative). The ISM SA President represents students in the Assessment and Promotion Commission and International Student Exchange Committee, while the VP for Academic Affairs sits on the Studies Commission. To apply, send your application to board@ismsa.lt - the form is distributed via ISM SA Outlook.
University spaces are booked by contacting the ISM administrator on the 1st floor near the main entrance. For digital systems, log in to my.ism.lt using your university credentials - this is also where you can find your payment schedules, grades, timetables, and submit various applications.
Grades are published in my.ism.lt. For viewing your actual graded exam, contact your lecturer directly to arrange a review session. Note: a positive grade is 5 - 4.9 rounds down to 4 and counts as 0. If you have a final grade below 5, you are entitled to one free retake.
The Student Buddy Programme is coordinated by the ISM International Center (contact: Greta Kiškienė). ISM SA announces application openings on social media and via ISM Outlook email. As a mentor, you earn a bonus 0.5 points toward your Erasmus exchange competitive score. Follow ISM SA channels to stay updated on exact dates each semester.
For internships, employment opportunities, career planning, and CV preparation, contact the Career Center - Jūratė Kalasauskaitė. ISM SA also has volunteer and paid positions available. Additionally, the Erasmus Mobility Programme for internships offers a mandatory 3-month internship abroad (in EU countries) with scholarship possibilities for best-performing students.
